Category: DEI

  • International Day of Happiness

    In 2013 the United Nations began celebrating the International Day of Happiness as a way ofrecognizing the importance of happiness and well-being in the daily lives of people around the globe1. The resolution to proclaim March 20 as the International Day of Happiness was initiated by Bhutan as a country that has focused more heavily on national happiness than national income since the early 1970s. In fact, Bhutan adopted the measure of Gross National Happiness over the measure of Gross National Product to emphasize the importance of happiness as a sign of progressive development².By recognizing and celebrating the International Day of Happiness on March 20, it can work asa timely reminder to prioritize our well-being and cultivate happiness in our daily lives and organizations.

    On a very personal level in writing this blog, I took some time to consider what makes me happy, and how in times of stress I have used therapy-based approaches to cultivating a sense of happiness or well-being. Here are a few examples that hopefully can help you in your journey to cultivate more happiness in your individual life and in your communities.

    1. Developingmindfulness: Mindfulnessis about being fully present in a moment³, it can bea difficult thing to cultivate, and is one of the hardest things I have ever attemptedto do. I have always wondered how someone is able to just sit quietly with no thoughts when my brain is constantly working through ideas. Worse, those ideas never seem to be in a linear train, I can jump from how to link concepts to which people I should bring together in a meeting to what I’m cooking for dinner! Over the years I havetried various different ways to be calm and present, but suggestions like doing breathing exercises for 20 minutesseemsso daunting. However, to make this idea work for me, I have started byfocusing on my breathing for two-minute stretches of time. Just like any habit I started small, and I make sure to do this two times a day for two minutes each time – just breathing.
    2. Building relationships: Another way that I work to create happiness and well-being in my life is through the building of positive relationships. An important element of building relationships is fostering my own ability to communicate with diverse groups of people. In doing this, I have found ways to work through conflict with peers and colleagues, cultivate empathy by asking questions first, as well as finding safe spaces to explore and improve my communication skills. These practices have brought me immense happiness and fulfillment by starting and ending with the humans at the centre of conversation.
    3. Self-care: A small but mighty way in which we can encourage happiness and well-being is through self-care. No matter how small! Some of the ways that I practice self-careis with delicious food, going for a walk, or not moving from my couch for an entire day. Self-care is all about listening to our bodies and what they need, so everyone will have a different way to take care of themselves, something we should listen to more often – especially since how we take care of ourselves is often reflecting in our working environments.

    One of the beautiful things about having an International Day of Happiness celebrated at the U.N. and a country which has intertwined happiness with their national goals, is that as organizations there are resources to help us consider the happiness and well-being of our employees. For example, the Bhutanese have outlined four pillars of Gross National Happiness which touch on elements such as governance and socio-economic development⁴, there are nine domains which the Bhutanese government uses to measure happiness in the country including psychological well-being and culture⁵, and the UN delivers a world report on happiness outlining the types of data that can be used to evaluate happiness and well-being on a global scale⁶. Therefore, from an organizational perspective, we can also look at a number of ways to cultivate happiness and well-being with our employees in mind.

    1. Satisfaction guaranteed: One of the things that struck me when perusing the UN World Happiness Report from 2023 was the very simple endeavor of asking the question, “How satisfied are you with your life these days?” According to the report, asking the question about satisfaction in this way allows for people to consider their own ideas of satisfaction or happiness without needing to actually define it.So, as we look to our employee census and attempts to understand where our employees are, perhaps a question about satisfaction can help organizations in better providing resources and welcoming environments for their employees.
    2. Work and our mental health: From an organizational perspective, there is great importance to identifying and alleviating issues around mental health for all employees. Part of this involves reducing stigma by normalizing conversations about mental health, but also understanding how and why mental health might look different for different people. The CCDI educational guide, Mental health in the workplace, includes resources that explore these topics, as well as organizational strategies for supporting employee mental health. When employeesare mentally healthy, work relationships also thrive.

    ThisInternational Day of Happiness, I would like to encourage everyone to join me in a commitment to prioritizing our well-being and doing things that make us happy. Even beyond ourselves as individuals, let us eachfind ways to create a world where happiness thrives, where compassion knows no bounds, and where the pursuit of happiness becomes a shared endeavor both personally and organizationally.

    – CCDI Research Team

    Mental Health in the Workplace: https://ccdi.ca/media/3612/educational-resources-mental-health-en.pdf

    [1] United Nations, International Day of Happiness: https://www.un.org/en/observances/happiness-day

    [2] History of GNH, GNH Centre Bhutan: https://www.gnhcentrebhutan.org/history-of-gnh/

    [3] What is mindfulness? Mindful Staff: https://www.mindful.org/what-is-mindfulness/

    [4] The 4 Pillars of GNH, GNH Centre Bhutan: https://www.gnhcentrebhutan.org/the-4-pillars-of-gnh/

    [5] The 9 Domains of GNH, GNH Centre Bhutan: https://www.gnhcentrebhutan.org/the-9-domains-of-gnh/

    [6] World Happiness Report 2023, Helliwell et al.: https://happiness-report.s3.amazonaws.com/2023/WHR+23.pdf

    Tags CDNDiversity DEI International Day of Happiness CCDI

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  • Glottophobia: Let’s talk about language discrimination in Canada

    Believe me, I’m being honest when I say that almost twenty years after immigrating to Canada, no obstacle has been harder for me to overcome than language discrimination. And that’staking into account that I’ve become an expert at overcoming many types of obstacles due to stereotypes about my ethnicity (as a “racialized” immigrant living in Quebec), my physical characteristics and my sexual orientation, just to give you an idea.

    I was indeed astounded to hear a recruiter say to me, during a phone interview, “Your French is acceptable, but we’d like to hire someone who speaks with a Quebec accent.But, please, don’t take it personally” [!]. Just to give you a bit more context, I’m not referring to one of my first experiences working in manufacturing in the early 2000s.Not at all!I’m talking about the year2020, when the pandemic was hitting hard, and Quebec was facing a shortage of teachers in higher education.

    At that moment, I felt a thunderclap and was overcome by different emotions. I saw my career path in “la belle province” flash before my eyes: the years spent completing a francization program (both oral and written) andworking on three college certificates, my years’ experience as a digital entrepreneur with a solid business plan, my master’s degree in the field of modern languages (coincidentally, focused on learning foreign languages) …

    That’s how I came to understand that language discrimination (also known as “glottophobia”) is alive and well in our society.

    The term glottophobia was first coined in 1998 by French sociolinguist Philippe Blanchette. It designates contempt, hatred, aggression, rejection, exclusion of people, actual or alleged discrimination based on the belief that certain linguistic forms are wrong, inferior or bad. Although its creator primarily applied this definition to approach the variety of accents spoken in France as well as plurilingualism in certain territories of the French-speaking world, the term has also found followers in Canada. For example, University of Ottawa professor Christian Bergeron, who, in 2022, published a ground-breaking study on language insecurity and glottophobia in Ontario.

    In this study, Mr. Bergeron highlights the linguistic, historical and cultural discrimination faced by Francophones both in predominantly English-speaking Canada as well as within their own Francophone communities. However, beyond these realities, we should also consider the discrimination experienced by many minorities seeking inclusion—notably Indigenous and non-Indigenous communities—who are not part of the two majority language groups.

    These days, in the mediaas well as in certain academic circles, we hear more and more that glottophobia is one of the last types of discrimination to be tackled in Canada’s so-called multicultural society, one that follows more of an intercultural approach in Quebec.

    Although glottophobia may seem more subtle than other forms of explicit discrimination such as ableism, ageism, xenophobia or transphobia, it’s just as hurtful. It triggers a process of stigmatization on the victim, producing a feeling of exclusion, a communication barrier, a lack of linguistic legitimacy, and a denial of identity. What’s more, it can have harmful consequences on physical and psychological health, such as lowered self-esteem, burnout, anxiety, depression or posttraumatic stress disorder.

    In spite of this, and despite the fact thatnumerous measures and procedures exist at all three levels of government in Canada regarding access and equality in employment, to date, no province or territory has a concrete action plan in place to act against language discrimination. In a country where the immigrant workforce is a solution to guarantee economic development for years to come, we need to target and overcome this obstacle that hinders the productivity of organizations and businesses, and above all, harms the physical and psychological health of individuals.

    At this point, the question arises: what can we do individually, with our work teams and within our organizations to counterglottophobia? To answer this question, a few possible solutions will be proposed in the second part of this article.

    In the meantime, I strongly encourage you to educate recruiters who don’t hide their snide comments after having heard your accent. Above all, be proud! Your accent is a symbol of your identity.

    Register for our webinar and join us as we guide a discussion on glottophobia and the Canadian workplace.

    Discriminations : combattre la glottophobie. Philippe Blanchet. Éditions Textuel, 2016.

    « Est-ce que je suis assez bonne pour être ici? » : anxiété langagière et discrimination linguistique en contexte scolaire québécois. Marie-Odile Magnan et al., Canadian Journal of Education45:1, 2022.

    Étude exploratoire de l’insécurité linguistique et de la glottophobie chez des étudiants universitaires de l’Ontario. Christian Bergeron, Philippe Blanchetand Mylène Lebon-Eyquem. Canadian Institute for Research on Linguistic Minorities, 2021.

    Glottophobie. Philippe Blanchet in Langage etsociété, specialedition, 2021.

    How HR professionalsrespond to second language accents, CesarTeló et al.on Talent Canada, 2023.

    Language Identity and Discrimination in a Multicultural Society. Virginie Ekwere on European Journal of Linguistics, 2022.

    Tags CCDI CDNdiversity Glottophobia DEI

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